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Frequently Asked Questions

Please click here to view common Frequently Asked Questions (FAQs).

How do I check my accreditation?
All accreditations are accessed through Netball Learning - www.learning.netball.com.au

If you have not yet accessed your learning record, you may need to reset your password. Be sure to follow the instructions on the home page to avoid creating a new/duplicate record.

How do I find out when my accreditation is due to expire?
Once logged in, you can access your record of learning to find all current and previous accreditations.

How do I update my accreditation
https://support.netball.com.au/hc/en-au/articles/4410800116505-Recertifying-and-Updating-Accreditations

https://vic.netball.com.au/updating-your-accreditation

Accreditations must be kept up to date every four years. This is done by earning CPD/updating points throughout the valid accreditation period. There are two mandatory elements to updating- Practical coaching or umpiring accounts for 50% of updating points required. The Rules of Netball exam is also mandatory for both coaching and umpiring accreditations. Completion and passing of the exam earns 5 points. Any and all other points are earned by completing NV workshops and (Coaches in the Field or Umpires in the Field, Conference, camps/development days) or other workshops/courses run by Member Organisations. These will provide between 5-10 points per event. Events run by private institutions or companies do not contribute to professional development requirements. There are also a number of online courses available through Netball Learning which provide 5 points.


What if my accreditation has expired?
Accreditations that have already expired may be considered for reinstatement, if the member can provide evidence of practical coaching and learnings completed during the valid accreditation period. At a minimum, coaches and umpires must have a current completion of the Rules of Netball exam. Members can email learning@netball.com.au or NV can apply for reinstatement on behalf of a member.

Netball Australia will only consider updates/reinstatements up to 48 months/4 years from expiration date. If an accreditation has been expired for more than 4 years, the member must begin the accreditation pathway from the beginning (ie. Foundation for coaching), regardless of level of accreditation last held.

Netball Learning will notify members via email of upcoming expiration dates at 1 year, 6 months and 1 month prior to expiration.


How do I find out when there are courses/workshops
Coaching: https://vic.netball.com.au/events#148


How do I enrol in to a workshop
https://vic.netball.com.au/sites/vic/files/2023-08/Enrolment%20Instructions%20for%20Foundation%20Coaching%20Accreditation%20via%20Netball%20Learning.pdf


What coaching workshops are available
https://vic.netball.com.au/coaches-in-the-field


Can I host a coaching workshop?
Coaching - https://vic.netball.com.au/sites/vic/files/2023-12/How-to-Host-Coaches-in-the-Field.pdf


Coaching vacancies
https://vic.netball.com.au/coaching-vacancies

What is Engage NV?
Engage NV is an easy to use, interactive online platform. It has been designed to help our network stay connected, share information and quickly find resources, online forms and tools.
Members can participate in open and closed discussion forums, polls and surveys, as well as ask questions and learn through sharing stories of success and opportunities for improvement.
Engage NV will house the tools and resources used to effectively run a business, as well as provide training and resources for the community, whether it be around coaching, umpiring, volunteering or playing.

Click here to read the fact sheet on Engage NV.

How Do I Set Up a User Profile on Engage NV?
Click here for instructions how to set up a user profile on Engage NV website.

How Do I Log In to Engage NV?
Click here for instructions how to log in to Engage NV website.

How do I find insurance information for Clubs/ Associations?
Refer to the link for information: Clubs/ Associations

How do I find insurance information for Coaches/ Officials/ Volunteers?
Refer to the link for information: Coaches/ officials/ volunteers


How Do I Make a Claim?
Click here to go to the information to make a claim: How to make a claim


How Do I Access my Certificate of Currency for my Association/League/Club?
Click the link here, and fill in your Association/League/Club details to download your Certificate of Currency.
This certificate provides coverage after 4pm 31 March 2024.

How do I find my Netball Connect User ID?
Click here to go to the article: Find your Netball Connect User ID

How Do I Create a Communication on Netball Connect?
Click here to go to the article: How to Create a Communication on Netball Connect

How Do I Lodge a Ticket on Netball Connect?
Click here to go to the article: How to Lodge a Ticket on Netball Connect

How Do I Upload Accreditation to Netball Connect?
Click here to go to the article: How to Upload Accreditation to Netball Connect

How Do I Use Netball Connect App for Spectators?
Click here to go to the article: Netball Connect App for Spectators

How Do I Use Netball Connect App for Scorers, Coaches and Team Managers
Click here to go to the article: Netball Connect App for Scorers, Coaches and Team Managers

How do I set up NetSetGO on Netball Connect?
Refer to this link: https://netballvic.tawk.help/article/netsetgo


Where do I go to find a centre near me?
Click here to find a centre near you: https://vic.netball.com.au/centre-information


How can I find resources for NetSetGO?
Click here to go to our resource library: https://vic.netball.com.au/resource-library


Common NetSetGO Frequently Asked Questions:
Click here for other common NetSetGo questions: https://vic.netball.com.au/netsetgo-faqs

How do I check my accreditation?
All accreditations are accessed through Netball Learning - www.learning.netball.com.au

If you have not yet accessed your learning record, you may need to reset your password. Be sure to follow the instructions on the home page to avoid creating a new/duplicate record.

How do I find out when my accreditation is due to expire?
Once logged in, you can access your record of learning to find all current and previous accreditations.

How do I update my accreditation?
Click here to go to the support information:

Recertifying and Updating Accreditations
https://support.netball.com.au/hc/en-au/articles/4410800116505-Recertifying-and-Updating-Accreditations

Updating Your Accreditation
https://vic.netball.com.au/updating-your-accreditation

Accreditations must be kept up to date every four years. This is done by earning CPD/updating points throughout the valid accreditation period. There are two mandatory elements to updating- Practical coaching or umpiring accounts for 50% of updating points required. The Rules of Netball exam is also mandatory for both coaching and umpiring accreditations. Completion and passing of the exam earns 5 points. Any and all other points are earned by completing NV workshops and (Coaches in the Field or Umpires in the Field, Conference, camps/development days) or other workshops/courses run by Member Organisations. These will provide between 5-10 points per event. Events run by private institutions or companies do not contribute to professional development requirements. There are also a number of online courses available through Netball Learning which provide 5 points.


What if my accreditation has expired?
Accreditations that have already expired may be considered for reinstatement, if the member can provide evidence of practical coaching and learnings completed during the valid accreditation period. At a minimum, coaches and umpires must have a current completion of the Rules of Netball exam. Members can email learning@netball.com.au or NV can apply for reinstatement on behalf of a member.

Netball Australia will only consider updates/reinstatements up to 48 months/4 years from expiration date. If an accreditation has been expired for more than 4 years, the member must begin the accreditation pathway from the beginning (ie. Foundation for coaching), regardless of level of accreditation last held.

Netball Learning will notify members via email of upcoming expiration dates at 1 year, 6 months and 1 month prior to expiration.

How do I find out when there are courses/workshops?
Click here to go to the support information for Umpiring: https://vic.netball.com.au/events#149

Can I host a umpiring workshop?
Click here to apply to host umpiring a workshop: https://netballvictoria.formstack.com/forms/worksafe_umpires_in_the_field_application_form


Umpiring opportunities
Click here to view the umpiring opportunities: https://vic.netball.com.au/umpiring-vacancies