Netball Australia Child Safeguarding Policy

Child Safety Practices

Chaperone Policy Template

Netball Integrity Policy Framework, Conduct & Disciplinary Policy

Complaint Handling Guide: Upholding the rights of children and young people

Compliant Management Tips and Scripts

Mandatory Reporting and Responding to Child Abuse Allegations

Complaint Form & Reporting

Schedule 2 - Complaint Form

Schedule 3 - Letter Warning Procedure

Schedule 4 - Letter Breach Offer

Netball Victoria has developed a range of policies and regulations to ensure that netball is delivered in an enjoyable, safe and inclusive environment. The table below gives an overview of the dispute resolution process headed by the types of policies and regulations we are governed by, the scope in which they cover and examples of where they are applicable. Links to all relevant documents below. We have also created a course that outlines the components of the complaint resolution procedures so they are understood, accessible and working well within your organisations. Please login to the Netball Australia LMS here. Under “Find Learning” search for Complaint Management Framework select to begin the course.

Where a complaint, incident or matter arises which may be dealt with under the Child Safeguarding Policy (Policy), then it is to be resolved in accordance with the processes in the Policy, to the exclusion of all other NV disciplinary or grievance policies or processes. For the avoidance of doubt, this means that where a complaint relates to Child Safety and falls within the scope of this Policy, this Policy will prevail and any such complaint shall be dealt with in accordance with this Policy and not the NV Member Protection Policy (or any other NV Policy).

Please refer to the Netball Australia - Integrity Policy Framework, Conduct and Disciplinary Policy for identifying, addressing and responding to integrity risks and complaints. To assist with the complaints handling process, Netball Victoria have created a step-by-step User Guide and Flowchart. The Integrity Policy Framework requires affiliates advise Netball Victoria of the outcome of alleged breaches. Please click here to submit a record.

Refer to Risk Management & Insurance for further links and resources

Links include:

• Incident Reporting and Report Form
• Medical Clearance Form
• Medical Indemnity and Consent Editable
• Pregnancy and Netball

Please find easy links to assist with Frequently Asked Questions (FAQs) for Insurance enquiries.

Clubs/ Associations

Coaches/ Officials/ Volunteers

Documents

How to make a claim

Playing members

Personal Accident

If you are a member of a Netball Australia State/Territory Association or Club and you have suffered an injury whilst participating in a netball or netball related activity (including training, competing, official social event, fundraising activity or other sanctioned activity) please follow the steps below to lodge a Personal Accident claim.

For injuries or claims sustained on or after April 1st 2024
Please refer to the policy wording for policy terms, conditions and exclusions. Please fill out the Personal Accident Claim Form and submit it to Berkshire Hathaway Specialty Insurance Company (BHSI) following the steps below:

(1) Please download the Claim Form here: Netball Australia Personal Injury Claim Form

(2) Complete each section of the claim form. The declaration by your Association or Club must be completed by a nominated official. Incomplete claim forms may cause a delay in processing your claim.

(3) Please return your Personal Accident claim form and supporting documentation via email to Berkshire Hathaway Specialty Insurance Company (BHSI).

(4) Email completed form to ahclaimsaustralia@bhspecialty.com

(5) The claims team will confirm receipt of your claim form and advise whether they require further information.

Certificate of Currency
A Certificate of Currency is often required by your local council to prove that your Association/League/Club has liability insurance in place.

Click the link here, and fill in your Association/League/Club details to download your Certificate of Currency. This certificate provides coverage after 4pm 31 March 2024.

Refer to Risk Management & Insurance for further links and resources

Links include:

• Incident Reporting and Report Form
• Medical Clearance Form
• Medical Indemnity and Consent Editable
• Pregnancy and Netball